The concept of friction
The 3 gaps
These complicating factors manifest themselves as three critical gaps:
The 3 traps
The approach of Leading through Empowerment is based on a well proven fact: Most people want to make a positive difference in their work and are willing to invest all their skills and efforts if they get the opportunity.
Sadly, in most organizations, a lot of this human potential is wasted. Either because our processes have grown too complex and hard to relate to, or because people do not really feel psychologically safe and empowered.
Leading through Empowerment is designed to get more people involved in making decisions close to their work. The approach offers true empowerment by moving the responsibility to the people who do the work.
Leader responsibilities: Intent & support
Leaders who want to Lead through Empowerment must deliver on two disciplines:
Keep everyone focused on the intent
It is the leaders’ responsibility to be crisp and specific about the intent: What is the essence of what we (the team or project) want to achieve? Why is this important? The leaders are accountable for ensuring that the intent is aligned with the overall strategy.
Some of the most essential qualities of leaders who are strong at driving intent are::
Support the team to grow and thrive
The leaders are responsible for developing a diverse team of people with the relevant competencies and the will to make decisions. Furthermore, the leaders are in charge of maintaining an inclusive and healthy environment based on trust and psychological safety.
Some of the most essential qualities of leaders who can create a supportive environment are:
Goal: Strong playfield
Creating a strong playfield
The leaders efforts on intent and support aim at one goal: Creating a strong playfield. The playfield is a metaphor for where the work gets done.
On a strong playfield, boundaries for the work are set, with clear processes and defined roles and responsibilities. The team members are self-organized with very little need for day-to-day management from the leader and absolutely no micro-management.
CultureDrivers’ strategic partner Stephen Bungay, author of the renowned book “The Art of Action” is a leading global expert in “Leading through Empowerment”
CultureDrivers has worked closely over several years with Stephen Bungay to turn Bungay's theories and practices into a set of practical tools and processes that can support roll outs in large organizations: Solid theory, well proven templates and digital tools that can be scaled out broadly.
For an overview of the toolbox, please send an email to CEO/Founder Flemming Fog - and you will recieve a copy of the "Leading through Empowerment Playbook".